ADDRESS

Winterstoke Rd

Weston-super-Mare

BS23 3YS

CONTACT INFO

Call today on: 01934 622558

E-mail us on: enquiries@royhartmotors.co.uk

Complaints

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things right as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call us on 01934 622558 or write to us at Roy Hart Motors Ltd, Winterstoke Road, W-S-M, BS23 3YS, Or you can email us at enquiries@royhartmotors.co.uk and we aim to respond within 7 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where we cannot resolve any complaints using our own complaints procedure, as an RAC Approved Garage we use RAC for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact them on Customer Service Manager (Complaints/Conciliation/ADR)

ccm@rac.co.uk

or via their website https://www.rac.co.uk/.

Call Back Request

    By checking this box I confirm I have read the privacy policy found Here and agree to have my data processed by royhartmotors.co.uk
  • This field is for validation purposes and should be left unchanged.

Find Us

Contact Info

ADDRESS

Winterstoke Rd
Weston-super-Mare
BS23 3YS

CONTACT INFO

Call today on: 01934 622558
E-mail us on: enquiries@royhartmotors.co.uk

OPENING HOURS
Mon -Thurs: 8.30 to 5.30
Fri: 8.30 to 4.30
Sat – Sun: Closed